Advice & Support
When buying from Ordio Acoustics you have our full support. We provide local telephone support for each product we supply. Our staff are extremely knowledgeable and are always here to assist.
Ordio Acoustics is one of Australia’s leading online suppliers of interior Acoustic Treatment products. We are proudly Australian owned and operated. As an online business only we focus on delivering quality materials at competitive prices backed up with our excellent customer service.
We work exclusively with Autex Industries to provide world-class acoustic solutions directly to end-users, design & construct companies, interior designers, installers and resellers. In NSW we are a trusted vendor for the ED-Connect program.
Our team have extensive experience in sound production, technical operation, sales and installation. As a long term authorised dealer of Autex Quietspace products we are forever grateful for our respected position in this industry. We take great pride in representing the brands we promote.
Many of our loyal customers have been with us for ten years or more. Our consistency and ability to react quickly is what keeps them coming back. Ordio Acoustics are highly regarded as the number one supplier of Autex acoustics since 2011.
Acoustic Treatment is often incorporated into the design and construction of a new or refurbished building. In some cases, acoustic insulation materials are placed inside wall cavities and false ceilings.
In many cases, additional interior treatment is required. Our range of Autex products can be used in almost any industry and application. See below for a shortlist of the most common spaces where Autex acoustic products are widely utilised.
Acoustic Treatment products are essential for controlling reverberated noise within interior buildings. The materials used inside many common working and learning environments are often hard and reflective. Acoustic materials absorb problematic reflections that reduce the reverb time within the room. A noisy workplace or learning centre cannot only be challenging but also counterproductive.
Each acoustic product developed by Autex is specifically designed to combat these issues. Depending on the sound pressure levels and relative frequencies generated within the space in question, each product will differ in performance.
The term (NRC) Noise Reduction Coefficient is a scalar representation of the amount of sound energy absorbed upon striking a particular surface. The higher the NRC, the better the product is at soaking up sound.
The thickness and density of a product are two factors in calculating a Noise Reduction Coefficient. An acoustic product with a .95 NRC rating means that 95% of sound in the space is absorbed, while the other 5% is reflected. See below for some of our most popular products and their respective NRC ratings.
Every day we get asked the same question…”Can I use this product listed on your website for my home studio, music room, cafe, classroom or office?”
Typically speaking the answer is yes, however, our role is to ensure that our customers end up with the right solution. Although many of the acoustic treatment products we proudly stand by may appear to be similar, there are a number of critical differences between them and how they are to be used.
Some products are better suited to commercial environments more so than domestic. The general rule is, in any given ‘enclosed’ space, you can install any of our products and they will always produce results.
So long as you choose the right product and install the minimum amount required, all of the products we offer will be effective. We have a product for almost everyone so we always advise that you talk to us before you purchase any product.
We can only offer advice based on the performance expectation per product type. We do not act as acoustic consultants who are authorised to conduct acoustic readings, reports or design solutions for commercial projects.
What is the space in question being used for? What is the primary purpose of the room? Is the room a multipurpose space or is it dedicated to one particular activity?
Make the most of all available surface areas. Take accurate measurements and plan ahead to incorporate a colour scheme that compliments your existing or future furnishings.
Set a budget for the project. Consider the additional expense of adhesives required. If the project cannot be self installed also make an allowance for an installer to get involved.
After years of responding to new enquires and giving advice, we may have been asked everything one could ask about acoustic treatment. Allow us to share some common FAQ’s below to assist in your approach to getting started.
How much acoustic treatment do I need?
This all depends on the room size and its purpose. Ideally, if you are wanting to achieve the maximum amount of sound absorption, the more acoustic treatment you install the better the results.
We always recommend that you start by measuring each ‘available’ surface area in square metres. Calculate the ‘total’ surface area vs the coverage per panel, per tile or per metre of fabric for example.
Based on the hypothetical scenario of achieving maximum sound absorption, set a budget for the project. We can then work with you and guide you as to which product(s) will be best suited for your rooms purpose and overall budget.
Also, consider that there is such a thing as ‘too much treatment’. In some cases, you can overdo it and over saturate a room with more acoustic treatment that what might be required. This can result in a very ‘DEAD” sounding space that can be a little uncomfortable to work in every day.
Some rooms still need to have a certain amount of ‘ambience’ or natural life post-treatment installation, this all depends on the room type and what it is used for. However, in most cases, there will also be an absolute minimum amount of materials required to start taking effect within your space.
My neighbours are noisy, will your products block them out?
In short, no, none of the products we offer is designed to combat noisy neighbours or manage environmental noise. All of the acoustic products we offer are solely designed for interior applications only.
Installing panels or tiles within an enclosed space will reduce the reverberation and reflections ‘within’ that space only. Will it block out any noise from the room right next door? that all depends on the product type and volume of noise being generated and then transferred.
However, blocking out noise from an external building, street or traffic noise or simply from other rooms within the same building is a completely different level of acoustic management. This is something that our interior products are not designed to do.
We suggest that you speak to us first just yet also consider appointing an acoustician and a builder about your available options. In some cases this can realist in changing the structural design of your house, office or building.
Remember that sound can travel through walls, air-conditioning ducting, windows, pipes, doors, vents, ceilings and even cement. Addresses the walls only will not be the end of your acoustic issues.
If I glue the panels to my walls, will they come off easily?
If you are planning on vacating the space in question shortly after installing any product that is designed to be permanently fixed, be prepared for what could end up being a costly clean up prior to relocating.
Acoustic materials that are fixed to any surface via contact adhesive will be able to be removed. However, the process of removing any product from any wall or ceiling substrate will need to be repaired and repainted.
There are ways around this, for example fixing an acoustic panel to a custom trimmed backing board such as 9mm plywood, this way you can then screw the panels into the wall studs. This will result in a much cleaner decommissioning process. However, we don’t ever recommend the use of hook & loop style products or adhesive tape to secure any product to any surface.
Will your products work as good as the cheap products I saw elsewhere?
Whilst we cannot speak for cheap imported products when it comes to buying anything of quality you always get what you paid for.
We don’t brand bash other products yet we can only provide you with professional advice based on the products we support and proudly promote knowing that they work when installed properly.
Can I use wall products on the ceilings?
Yes, and no. Our Quietspace panels, cube and Horizon products can be glued to ceilings with the correct adhesive, rigging kits or fixing screws.
However, some wall tiles with wall brackets are not designed to be used for ceiling applications. Always consult us before buying anything from our website first.
Note that you have a legal obligation to correctly install any product on a ceiling surface with the approved adhesives for each product type. Ordio Acoustics is not responsible for any product that is incorrectly mounted or installed on any surface.
If I buy the 3D tiles can I use them again when I move?
Yes, the Autex Quiestpace 3D tiles are designed to mount to the wall via a lightweight and removable bracket that can be used time and time again providing you are careful each time you relocate them.